|
Post by Ken Berry on Mar 7, 2024 22:38:51 GMT
A user on the Facebook VS Help group has asked the following: "Hi need help please, I have Corel videostudio ultimate 2023. When I apply the vitascene 4.0 transition to a video and try to open customize...it doesn't open the new customizing window....I can tell that it's there but I can't see it and can't do anything on Corel videostudio. Any help please thanks" I don't have this problem as Vitascene works properly for me. All I could was suggest that if they had an earlier version of VS, they copy the proDADVitascene20Corel4.vft from the previous version e.g. C:\Program Files\Corel\Corel VideoStudio 2022\vft_plug, and transfer that to the VS2023 folder. I suggested they first rename the original vft file in the VS2023 folder in case this transfer doesn't work for them. The only alternative I could think of was to reinstall the whole of VS2023 because unlike some earlier versions, there are no individual folders in the VS2023 installation package, and the only proDAD plugins in the Corel Store are Rotopen and Script and not Vitascene as far as I can remember. But if anyone here has any ideas, I'd love to hear them and would repeat them to the Facebook user (with a suggestion that he should sign up in our forum!)
|
|
|
Post by robertoz on Mar 7, 2024 22:54:18 GMT
Ken, Before a complete reinstall, the user could try just reinstalling the VS2023 Bonus Pack Vitascene 4.0 is in the Plugins X64 folder, it may be possible to just try installing the Vitascene_x64.exe file, but not sure on licensing requirements not using the setup_Bonus.exe file
|
|
|
Post by Ken Berry on Mar 8, 2024 7:42:08 GMT
Thanks Robert -- that's interesting. But when I installed VS 2023, I only got one smallish download pack, that only had one setup file. And when I installed it, everything was included, including the proDAD package minus Rotopen and Script. I have looked and that is all I have. Yet as you say, previous versions had those separate folders so it was possible with them to reinstall the bonus features. And it was that which gave me the idea to suggest just copy/pasting the relevant Vitascene vft from an earlier version.
So can you tell me how you got a download which included those various folders for VS 2023?
|
|
|
Post by robertoz on Mar 8, 2024 7:56:12 GMT
Included as part of the VS2023 download, the Bonus Feature Pack has a size of 840 MB
|
|
|
Post by Trevor Andrew on Mar 8, 2024 9:01:21 GMT
Hi Ken We’re you downloading the installation files for the first time or after uninstalling VS. I had a similar issue where the download files were smaller than normal. What size is your 64bit folder?
I had assumed I had preformed a full uninstall of all plugins the “do not download installed files” seemed to be used indicating to me that I had missed some when uninstalling. I had thought Corel may have moved more plugins to the Welcome Store, but not so.
The next time I ran clean installation all downloaded and installed OK.
At the time I did report to Centercode as it occurred after SP1.
|
|
|
Post by Ken Berry on Mar 8, 2024 17:02:06 GMT
My problem is that I have nothing like the variety of files posted in Robert's screenshot. All I have in my downloaded installation folder for VS2023 is a file called VideoStudio2023_Installer.exe. I got a similar set of the same folders and files as Robert in the later Beta downloads while we were doing the beta testing. But there was no point in suggesting the Facebook user go to these as they were not a beta tester and so would not have had access... And if I click on VideoStudio2023_Installer.exe I only get the usual remove or repair VS options.
EDIT: Anyway, I asked the Facebook user if they had received downloads like Robert's screenshot, and told them what to look for. They are checking.
|
|
|
Post by Trevor Andrew on Mar 8, 2024 18:48:51 GMT
Hi Ken As you know by default the downloaded files will be saved to a folder on our desktop. Do you have a Video Studio 2023 folder on your desktop?
I change that location to my D Drive to avoid loading my C Drive.
We can only download the Installation files after uninstalling the program, only then can we see or change the download location.
If you wish to download the latest programs installation files then you will have to uninstall, run the cleanup tool, then manually uninstall My DVD and the New Blue plugins.
Check Program and Features for any other VS associated bits.
I usually run the Web installer to download only, check the download files, then run again to install the program.
|
|
|
Post by robertoz on Mar 8, 2024 20:00:56 GMT
Hi Guys, The version build of VS2023 currently installed is 26.1.0.268 and was downloaded after SP1 was released, so this copy is the same as the general release version, have checked the last 6 versions from VS2018 and they all have a Bonus Feature Pack as above but with different contents for each version. It seems very strange that Ken cannot locate the BonusFeature File, which has always been included as part of the VS2023 64bit folder
|
|
|
Post by Ken Berry on Mar 8, 2024 20:30:11 GMT
I most certainly have never had a VS2023 on my desktop, nor for earlier versions either. Nor is there one hidden in my Program Files folder, apart from the installed version. And I used the one general setup file I mentioned to install VS on my test computer. That contains all the same plug-ins, including Vitascene. And in installing it, no folder was created on the desktop or moved elsewhere. As part of the installation process, as usual, a quick reinstall version of VS was installed in the Program Files (x86) folder. But I had already checked that and on opening the Cabinet file contained in it, could not find reference to Vitascene or the other bonus plugins. As I have also said, the only version of VS2023 which contains the Bonus Features folder is in the later versions of the Beta version from when we were beta testing it before its public release. But my public release folder does not contain it, just that installer file I have mentioned. Maybe the fact that Vitascene and the other plugins were installed in the late beta stage meant they were not removed when the beta version was removed and replace by the public release version. But it would still seem strange to me that the PR version did not contain much the same structure and content as those beta versions ... but it simply doesn't! That being said, I really don't intend to uninstall my current VS2023 which correctly shows build 26.1.0.268 and which behaves impeccably, even if it did not show the fault which caused the hotfix to be created. And of course I have all the proDAD plugins, including Vitascene, nicely embedded in it. So there would be no point reinstalling anyway. All I was trying to do was help this other user on the Facebook group, and at least I have pointed them in the right direction, even if I have nothing in that direction myself!!
|
|
|
Post by Ken Berry on Mar 9, 2024 3:19:24 GMT
FWIW the Facebook user has now replied that he too cannot find an installation folder for Bonus Features. He therefore took up my suggestion for a complete reinstall, and his Vitascene is now working correctly.
|
|
|
Post by Trevor Andrew on Mar 9, 2024 10:12:30 GMT
As i mentioned earlier.....I did have a strange issue downloading the installation files for VS2023 just after SP1 release. Total files size at 3 Gb instead of 4 Gb, for me the Contents folder was missing, yes I realise it was not the Bonus Features.
Reported to centercode on 21 January I could not replicate this as subsequent downloads were correct. I assumed Corel may have been updating their server at the time of download although this was dismissed by the development team.
So a little strange that some files are not downloaded at least for some of us, how many others just do not notice?
|
|