Post by Ken Berry on Jul 22, 2024 1:48:17 GMT
We have been advised by Corel/Alludo that their server for Corel.com is being migrated and this may cause some disruptions. It will happen on 24 July at 9 pm US Eastern Time and should take between 1 and 2 hours.
They advise that users may experience the following:
Affected products: PSP, VSP, CorelDraw, Painter…
- Cannot launch the Welcome screen; limited number of users affected as we have the Welcome screen cached on Akamai.
- Cannot purchase items from Welcome screen.
- In-app purchase does not work or no purchase button available.
- If purchase button is available, it will not bring up purchase dialog but display error, “We are unable to process your request at this time, please try again later.”
They advise that users may experience the following:
Affected products: PSP, VSP, CorelDraw, Painter…
- Cannot launch the Welcome screen; limited number of users affected as we have the Welcome screen cached on Akamai.
- Cannot purchase items from Welcome screen.
- In-app purchase does not work or no purchase button available.
- If purchase button is available, it will not bring up purchase dialog but display error, “We are unable to process your request at this time, please try again later.”