Post by robin on Apr 16, 2024 22:55:02 GMT
FONT Issues with Corel PaintShop Pro 2021 Ultimate
The problem is when selecting a different font.
I have had this problem before. The only real fix was to uninstall PSP and re install. But that is not working now.
The font names show in fonts but most of samples do not show up.
I can use a simple font “Arial Narrow” but once I try to Highlight the word and scroll to a different font, the program crashes and shuts down.
Even if I try to scroll to a new font before typing anything out, the program crashes.
I have done:
1. Tried “repair” - instead of un-install.
2. Un-installed and re-installed.
3. I have done, with in the program itself > PSP – File Menu – Preferences – Selected Reset Preferences and Delete all cache files
4. %temp% , %appdata% - I do every time before I use the program, plus run CC- Cleaner – empty recycle bin.
5. %localappdata%
I am Finding fonts that are not DL on my computer, (I checked the windows FONT Folder) I do have an External HARD drive that I use while using my PSP program. The fonts ARE on that Ext HD.
1. When I unplug the external HD, the fonts still show up in the Menu for fonts in PSP.
As stated, I have had this problem before, about 3 years ago. I went through all the steps that were advised to me then. But nothing works. not even completely removing and then reinstalling. I even used a PSPX2021_Cleanup app that they sent to me last time.
The program itself seems to work ok, I can edit Jpgs, Pngs etc.
I am thinking of just tossing this and buying PSP 2023, but hesitant. Worried that the same problem will happen.
UPDATE: in regard to 2023 – Too many bad reviews. So that will not be an option.
I did try "Support Help" at www.paintshoppro.com/en/support/
I got a BOT, telling me I would receive an email to help with the issue. Been about an hour now, and no email.
Thank you for your time.
Robin
The problem is when selecting a different font.
I have had this problem before. The only real fix was to uninstall PSP and re install. But that is not working now.
The font names show in fonts but most of samples do not show up.
I can use a simple font “Arial Narrow” but once I try to Highlight the word and scroll to a different font, the program crashes and shuts down.
Even if I try to scroll to a new font before typing anything out, the program crashes.
I have done:
1. Tried “repair” - instead of un-install.
2. Un-installed and re-installed.
3. I have done, with in the program itself > PSP – File Menu – Preferences – Selected Reset Preferences and Delete all cache files
4. %temp% , %appdata% - I do every time before I use the program, plus run CC- Cleaner – empty recycle bin.
5. %localappdata%
I am Finding fonts that are not DL on my computer, (I checked the windows FONT Folder) I do have an External HARD drive that I use while using my PSP program. The fonts ARE on that Ext HD.
1. When I unplug the external HD, the fonts still show up in the Menu for fonts in PSP.
As stated, I have had this problem before, about 3 years ago. I went through all the steps that were advised to me then. But nothing works. not even completely removing and then reinstalling. I even used a PSPX2021_Cleanup app that they sent to me last time.
The program itself seems to work ok, I can edit Jpgs, Pngs etc.
I am thinking of just tossing this and buying PSP 2023, but hesitant. Worried that the same problem will happen.
UPDATE: in regard to 2023 – Too many bad reviews. So that will not be an option.
I did try "Support Help" at www.paintshoppro.com/en/support/
I got a BOT, telling me I would receive an email to help with the issue. Been about an hour now, and no email.
Thank you for your time.
Robin
